View Issue Detail

ID	Project	Category	Submitted / Last Updated
02239	UserSpice	Triage	2026-01-15 06:25:13 / 2026-01-30 18:56:52
Reported	Spinnaker Directions	Assigned To	Unassigned
Priority	none	Reported	6.0.1
Status	stalled	Resolution Version and Commit
Summary	Can create a normal user, but cannot login into admin user account
Description	I have tried Userspice 6 (installed manually) and 5.9.5 (installed via softaculous) with the same result: in neither case can I log in as the admin user, but in both cases, I can create regular users. I've tried Firefox, Safari, and Opera, all with the same outcome.

2 weeks ago

I sent you an email
2 weeks ago

I just created a new admin on the latest userspice and was able to login. If you don't get my email, I asked 1. Can you login as the original user you created when you installed the system? 2. If so, can you turn on "debug mode" to all users in the general settings? If not just go into the db, settings table and set debug to 2. 3. After attempting to login as that admin, the logs table will tell us exactly where the redirects happened that prevented your login. Feel free to ping me on the discord too.