UserSpice Bugs

ID	Project	Category	Submitted / Last Updated
00378	UserSpice	Misc	2018-12-12 17:39:31 / 2020-07-22 20:05:52
Reported	Victor Rivero	Assigned To	Unassigned
Priority	low	Reported	4.4.0 Beta 1
Status	closed	Resolution Version and Commit
Summary	Admin Dashboard empty
Description	<p>Admin Dashboard displayed fine for the first time but after navigating to another Admin page and going back now it is empty</p>

<p>Can you provide steps to reproduce this?</p>
<p>Is this on a fresh install or upgrade?</p>
<p>Have you tried logging out and back in?</p>
<p>What is not showing? The Navigation? The Content? Nothing?</p>

<p>Sorry for the vague description, this is an upgrade over an existing site, I tried logging out and back and even tried to clear the browser cache/cookies, etc...</p>
<p>The side-menu is showing but no content on the main admin page (stats, etc).</p>
<p>Also the site is using a custom bs3 theme</p>

<p>I believe Dan reached out to you directly, were you able to resolve this?</p>

<p>I haven't been contacted by anyone. I was able to find what was causing it but I have not found the solution yet. The problem lies within the code to load the dashboard messages/notification, I removed that portion of the code and the dashboard is working again</p>

<p>Can you tell me the code that you removed and a little about your system?&nbsp; Are you on Linux/Windows etc?</p>
<p>&nbsp;</p>

<pre>&lt;?php
  // UserSpice Announcements
  $filename= 'https://rss.userspice.com/rss.xml';
  $file_headers = @get_headers($filename);
  if($file_headers[0] != 'HTTP/1.1 200 OK'){
    logger($user-&gt;data()-&gt;id,"Errors","UserSpice Announcements feed not found. Please tell UserSpice!");
  } else {
    $limit = 0;
    $dis = $db-&gt;query("SELECT * FROM us_announcements")-&gt;results();
    $dismissed = [];
    foreach($dis as $d){
      $dismissed[] = $d-&gt;dismissed;
    }
    $xmlDoc = new DOMDocument();
    $xmlDoc-&gt;load('https://rss.userspice.com/rss.xml');
    $x=$xmlDoc-&gt;getElementsByTagName('item');
    for ($i=0; $i&lt;=2; $i++) {
      if($limit == 1){
        continue;
      }

      $ignore=$x-&gt;item($i)-&gt;getElementsByTagName('ignore')
      -&gt;item(0)-&gt;childNodes-&gt;item(0)-&gt;nodeValue;
      $dis=$x-&gt;item($i)-&gt;getElementsByTagName('dis')
      -&gt;item(0)-&gt;childNodes-&gt;item(0)-&gt;nodeValue;
      $title=$x-&gt;item($i)-&gt;getElementsByTagName('title')
      -&gt;item(0)-&gt;childNodes-&gt;item(0)-&gt;nodeValue;
      $class=$x-&gt;item($i)-&gt;getElementsByTagName('class')
      -&gt;item(0)-&gt;childNodes-&gt;item(0)-&gt;nodeValue;
      $link=$x-&gt;item($i)-&gt;getElementsByTagName('link')
      -&gt;item(0)-&gt;childNodes-&gt;item(0)-&gt;nodeValue;
      $message=$x-&gt;item($i)-&gt;getElementsByTagName('message')
      -&gt;item(0)-&gt;childNodes-&gt;item(0)-&gt;nodeValue;
      if(version_compare($ignore, $user_spice_ver) !=  1){
        continue;
      }
      if(!in_array($dis,$dismissed)){
        $limit = 1;
        ?&gt;
        &lt;div class="sufee-alert alert with-close alert-&lt;?=$class?&gt; alert-dismissible fade show"&gt;
          &lt;span class="badge badge-pill badge-&lt;?=$class?&gt;"&gt;&lt;?php echo htmlspecialchars($title);?&gt;&lt;/span&gt; &lt;a href="&lt;?php echo htmlspecialchars($link);?&gt;"&gt;&lt;?php echo htmlspecialchars($message);?&gt;&lt;/a&gt;
          &lt;button type="button" class="close dismiss-announcement" data-dismiss="alert"
          data-dis="&lt;?=$dis?&gt;"
          data-ignore="&lt;?=$ignore?&gt;"
          data-title="&lt;?=$title?&gt;"
          data-class="&lt;?=$class?&gt;"
          data-link="&lt;?=$link?&gt;"
          data-message="&lt;?=$message?&gt;"
          aria-label="Close"&gt;
          &lt;span aria-hidden="true"&gt;&amp;times;&lt;/span&gt;
        &lt;/button&gt;
      &lt;/div&gt;
      &lt;?php
    }
  }
}?&gt;<br /><br /></pre>
<h3 style="box-sizing: border-box; font-family: 'Open Sans', sans-serif; font-weight: lighter; line-height: 1.1; color: #4f5860; margin-top: 20px; margin-bottom: 10px; font-size: 24px; white-space: normal;">Server Information</h3>
<div id="cPanel_information" style="box-sizing: border-box; color: #4f5860; font-family: 'Open Sans', sans-serif; white-space: normal;">
<table id="cpanel_info_table" class="table table-striped" style="box-sizing: border-box; border-collapse: collapse; border-spacing: 0px; max-width: 100%; background-color: transparent; width: 809px; margin-bottom: 20px;" width="100%">
<thead style="box-sizing: border-box;">
<tr id="cpanel_info_tableheader" style="box-sizing: border-box;">
<th style="box-sizing: border-box; padding: 8px; text-align: left; line-height: 1.42857; vertical-align: middle; border-top: 0px; border-bottom: 2px solid #323232;">Item</th>
<th style="box-sizing: border-box; padding: 8px; text-align: left; line-height: 1.42857; vertical-align: middle; border-top: 0px; border-bottom: 2px solid #323232;">Detail</th>
</tr>
</thead>
<tbody style="box-sizing: border-box;">
<tr style="box-sizing: border-box; background-color: #f5f5f5;">
<td id="stats_hostingpackage_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
<td id="stats_hostingpackage_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
</tr>
<tr style="box-sizing: border-box; background-color: #fcfcfc;">
<td id="stats_shorthostname_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
<td id="stats_shorthostname_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
</tr>
<tr style="box-sizing: border-box; background-color: #f5f5f5;">
<td id="stats_cpanelversion_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
<td id="stats_cpanelversion_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
</tr>
<tr style="box-sizing: border-box; background-color: #fcfcfc;">
<td id="stats_apacheversion_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">Apache Version</td>
<td id="stats_apacheversion_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">2.4.37</td>
</tr>
<tr style="box-sizing: border-box; background-color: #f5f5f5;">
<td id="stats_phpversion_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">PHP Version</td>
<td id="stats_phpversion_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">7.1</td>
</tr>
<tr style="box-sizing: border-box; background-color: #fcfcfc;">
<td id="stats_mysqlversion_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">MySQL Version</td>
<td id="stats_mysqlversion_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">5.6.42-cll-lve</td>
</tr>
<tr style="box-sizing: border-box; background-color: #f5f5f5;">
<td id="stats_machinetype_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">Architecture</td>
<td id="stats_machinetype_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">x86_64</td>
</tr>
<tr style="box-sizing: border-box; background-color: #fcfcfc;">
<td id="stats_operatingsystem_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">Operating System</td>
<td id="stats_operatingsystem_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">linux</td>
</tr>
<tr style="box-sizing: border-box; background-color: #f5f5f5;">
<td id="stats_sharedip_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
<td id="stats_sharedip_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
</tr>
<tr style="box-sizing: border-box; background-color: #fcfcfc;">
<td id="stats_sendmailpath_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
<td id="stats_sendmailpath_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">&nbsp;</td>
</tr>
<tr style="box-sizing: border-box; background-color: #f5f5f5;">
<td id="stats_perlpath_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">Path to Perl</td>
<td id="stats_perlpath_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">/usr/bin/perl</td>
</tr>
<tr style="box-sizing: border-box; background-color: #fcfcfc;">
<td id="stats_perlversion_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">Perl Version</td>
<td id="stats_perlversion_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">5.16.3</td>
</tr>
<tr style="box-sizing: border-box; background-color: #f5f5f5;">
<td id="stats_kernelversion_text" class="stats_left" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">Kernel Version</td>
<td id="stats_kernelversion_value" class="stats_right" style="box-sizing: border-box; padding: 8px; line-height: 1.42857; vertical-align: middle; border-top: 1px solid #ececec; background-color: transparent;">3.10.0-714.10.2.lve1.5.17.1.el7.x86_64</td>
</tr>
</tbody>
</table>
</div>

<p>Are you still having this issue after upgrading to the latest version of US?</p>

<p>Closing-no reply.</p>

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